Welcome to 611611, the text helpline
Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more.
Self-service at your fingertips
With our 611611 keywords you can check your balance, refill your service, keep tabs on your rewards and more.
BUY
To purchase Service Plans or data Add-Ons, text the word BUY to 611611 or click here .
ENROLL
To enroll in Auto-Refill, text the word ENROLL to 611611 or click here .
ILD
For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here .
REWARDS
To join our Rewards Program for free and access big lifestyle savings, text the word REWARDS to 611611 or click here .
SETPIN
Set up a security pin and further secure your account by texting SETPIN to 611611 or click here .
SUPPORT
To troubleshoot any service related issues you are experiencing, text the word SUPPORT to 611611 or click here .
VAIR
Experience our new in-store virtual airtime purchase process by texting VAIR to 611611 or click here .
5G
To check if your device is 5G capable, text the word 5G to 611611 or click here .
ACCESSIBILITY
For a list of accessibility features and resources, text the word ACCESSIBILITY to 611611 or click here .
ACCESSORIES
To check out available deals on phone accessories, text the word ACCESSORIES to 611611 or click here .
ACTIVATE
To activate your service, text the word ACTIVATE to 611611 or click here .
ADD
To add airtime, text the word ADD to 611611 or click here .
APN
To update your data settings to send MMS and access the Internet, text the word APN to 611611 or click here .
APP
To download My Account app, text the word APP to 611611 or click here .
APPS
To browse a list of apps, text the word APPS to 611611 or click here .
BALANCE
To check your current balance, text the word BALANCE to 611611 or click here .
BLOCK
For instructions on how to block or unblock a phone number from contacting you, text BLOCK or UNBLOCK to 611611 or click here .
BLOG
To stay connected with the latest news, text the word BLOG to 611611 or click here .
BUY
To purchase Service Plans or data Add-Ons, text the word BUY to 611611 or click here .
BYOP
To check if your phone is compatible with our network, text the word BYOP to 611611 or click here .
CDR
For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here .
COVERAGE
To check for available coverage, text the word COVERAGE to 611611 or click here .
DEAL
To see available deals, text the word DEAL to 611611 or click here .
DESTINATIONS
For International Long Distance calling rates for a specific country, text DESTINATIONS to 611611 or click here .
DIRECTORY
To sign up to receive variety content such as News, Entertainment, Weather and more directly on your phone, text the word DIRECTORY to 611611 or click here .
DNC
For instructions on how to stop receiving unwanted phone calls, text the word DNC to 611611 or click here .
DUE DATE
To see your Service End date, text the words DUE DATE to 611611 or click here .
ENROLL
To enroll in Auto-Refill, text the word ENROLL to 611611 or click here .
FOUR
To get the last four digits of your serial number, text the word FOUR to 611611 or click here .
HOTSPOT
To check the current usage of your Hotspot device or for Hotspot related questions, text the word HOTSPOT to 611611 or click here .
ILD
For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here .
JOIN
To Opt-In to receive SMS communications from TracFone, text the word JOIN to 611611 or click here .
LOST
To report your lost or stolen device using another phone, text the word LOST to 611611 or click here .
LTE
To learn how to enable LTE on your phone, text the word LTE to 611611 or click here .
MIGRATE
To check if your device is affected by any network changes, text the word MIGRATE to 611611 or click here .
MINC
To change your phone number, text the word MINC to 611611 or click here .
MULTILINE
To add a line to your account, text the word MULTILINE to 611611 or click here .
ORDER
To check the status of your order, text the word ORDER to 611611 or click here .
PASSWORD
To reset your password, text the word PASSWORD to 611611 or click here .
PHONE
To look up your phone number and Service End Date, text the word PHONE to 611611 or click here .
PLAN
To know your Plan information, text the word PLAN to 611611 or click here .
POINTS
To check your rewards points balance or to buy a plan using your rewards points, text the word POINTS to 611611 or click here .
PORTIN
To transfer your number into TracFone, text PORTIN to 611611 or click here .
REACTIVATE
To reactivate your service from any mobile phone, text the word REACT to 611611 or click here .
REFER
To earn extra Reward points by referring your friends, text the word REFER to 611611 or click here .
REWARDS
To join our Rewards Program for free and access big lifestyle savings, text the word REWARDS to 611611 or click here .
SCREEN
To obtain instructions about features related to your phone's screen, text the word SCREEN to 611611 or click here .
SEARCH
To search the web, text the word SEARCH to 611611 or click here .
SETPIN
Set up a security pin and further secure your account by texting SETPIN to 611611 or click here .
SIM
To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here .
SPAM
To download the free Spam Detector App, text the word SPAM to 611611 or click here .
STORE
To locate the nearest retailers by ZIP Code, text the word STORE to 611611 or click here .
SUPPORT
To troubleshoot any service related issues you are experiencing, text the word SUPPORT to 611611 or click here .
SWITCH
To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here .
TICKET
To check your ticket status, text the word TICKET to 611611 or click here .
TRANSFER
To transfer your mobile number to a new device, text
TRANSFER to 611611 or click here .
TUTORIAL
To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611 or click here .
VAIR
Experience our new in-store virtual airtime purchase process by texting VAIR to 611611 or click here .
VIDEO
To watch instructional videos, text the word VIDEO to 611611 or click here .
VOICEMAIL
For instructions on setting up, retrieving, changing and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here .
WIFI
For instructions on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or click here .
Device Help
Need instructions on your phone's features? We've got you covered. Get your phone's tutorial sent straight to your phone.
Tutorials by manufacturer
Alcatel MyFlip
Code: ALA405DL
ALCATEL MYFLIP 2
Code: ALA406DL
Alcatel Onetouch® Pixi Charm LTE™
Code: ALA450TL
Alcatel Onetouch® Pixi Pulsar™
Code: ALA460G
Alcatel Onetouch® Pixi Eclipse™
Code: ALA462C
Alcatel Onetouch® Pixi Glitz™
Code: ALA463BG
Alcatel Pixi Unite™
Code: ALA466BG
TCL A1
Code: ALA501DL
TCL LX
Code: ALA502DL
TCL A1 X
Code: ALA503DL
TCL A2
Code: ALA507DL
TCL A2 X
Code: ALA508DL
Alcatel TCL A3
Code: ALA509DL
Alcatel Onetouch® Pop Star LTE™ 2
Code: ALA521L
Alcatel Onetouch® Pop Icon™
Code: ALA564C
Alcatel Onetouch® Pixi Avion™ LTE;
Code: ALA570BL
Alcatel Onetouch® Pixi Avion™ LTE;
Code: ALA571VL
Alcatel Pixi Bond™
Code: ALA573VC
ALCATEL RAVEN™ LTE
Code: ALA574BL
ALCATEL ZIP™LTE
Code: ALA576BL
ALCATEL ZIP™LTE
Code: ALA577VL
TCL A3X
Code: ALA600DL
Alcatel Onetouch® Pixi™ Glory LTE
Code: ALA621BL
Alcatel Onetouch® Pop Star LTE™
Code: ALA845L
Alcatel Onetouch® Pop Icon LTE™ 2
Code: ALA846L
Alcatel Onetouch® Sonic™ LTE
Code: ALA851L
Alcatel TCL Flip 2
Code: ALT408DL
TCL K24
Code: ALT434DG
TCL FLIP 3
Code: ALT435D
TCL 50 LE T510D
Code: ALT510D
Alcatel TCL 4X 5G
Code: ALT601DL
Alcatel TCL 30 Z
Code: ALT602DL
Alcatel TCL 30 T
Code: ALT603DL
Alcatel TCL ION V T607DL
Code: ALT607DL
TCL 40T
Code: ALT608DL
Alcatel TCL 40 XE 5G
Code: ALT609DL
TCL 50 XE 5G
Code: ALT614DG
Alcatel TCL 30 XL
Code: ALT701DL
iPhone 11
Code: API11L
iPhone 11 Pro
Code: API11PL
iPhone 11 Pro Max
Code: API11PML
Apple iPhone 12
Code: API12
Apple iPhone 12 mini
Code: API12M
Apple iPhone 12 Pro
Code: API12PR
iPhone 13 - 5G Capable
Code: API13
iPhone 13 Mini (5G)
Code: API13M
iPhone 13 Pro Max - 5G Capable
Code: API13PM
iPhone 13 Pro (with 5G)
Code: API13PR
iPhone 14 - 5G w/eSIM
Code: API14C
iPhone 14 Plus - 5G w/eSIM
Code: API14PLC
iPhone 14 Pro MAX - 5G w/ eSIM
Code: API14PMC
iPhone 8
Code: API8C
iPhone 8 Plus
Code: API8PC
Apple iPhone SE
Code: APISE2C
iPhone XR
Code: APIXRC
iPhone Xs
Code: APIXSC
iPhone Xs Max
Code: APIXSMC
iPhone 14 Pro - 5G w/ eSIM
Code: APl14PRC
Blu View 1
Code: BLB100DL
Blu View Mega
Code: BLB110DL
View 2
Code: BLB130DL
Blu View 2
Code: BLB131DL
Blu View 2 2023
Code: BLB135DL
Blu View 3
Code: BLB140DL
Blu View Speed 5G
Code: BLB1550VL
Blu View 5 B160V
Code: BLB160V
View 5 PRO
Code: BLB170D
Blu FLEX BLB300V
Code: BLB300VC
General Android Support
General iOS Support
General Samsung Support
Huawei Sensa LTE
Code: HUH710VL
Huawei Sensa 4G LTE
Code: HUH715BL
Huawei Glory
Code: HUH868C
Huawei Pronto LTE
Code: HUH891L
LG Classic Flip
Code: LGL125DL
LG REBEL™ 3 LTE
Code: LGL157BL
LG REBEL™ 3 LTE
Code: LGL158VL
LG Sunrise™
Code: LGL15G
LG FIESTA™ 2 LTE
Code: LGL163BL
LG FIESTA™ 2 LTE
Code: LGL164VL
LG Lucky™
Code: LGL16C
LG Destiny™
Code: LGL21G
LG Power™
Code: LGL22C
LG Access LTE™
Code: LGL31L
LG Journey™ LTE
Code: LGL322DL
LG Sunset LTE™
Code: LGL33L
LG Optimus Fuel™
Code: LGL34C
LG K31™ Rebel
Code: LGL355DL
LG Optimus Dynamic™
Code: LGL38C
LG Optimus Dynamic™ II
Code: LGL39C
LG Ultimate 2™
Code: LGL41C
LG Solo LTE
Code: LGL423DL
LG Rebel™ LTE
Code: LGL43AL
LG Rebel™ LTE
Code: LGL44VL
LG Premier Pro Plus
Code: LGL455DL
LG Optimus Net™
Code: LGL45C
LG Treasure™ LTE
Code: LGL51AL
LG Treasure™ LTE
Code: LGL52VL
LG X Style™
Code: LGL53BL
LG Reflect™
Code: LGL555DL
LG X Style
Code: LGL56VL
LG REBEL 2 LTE
Code: LGL58VL
LG Grace™ LTE
Code: LGL59BL
LG Premier™ LTE
Code: LGL61AL
LG Premier™ LTE
Code: LGL62VL
LG FIESTA™ LTE
Code: LGL63BL
LG FIESTA™ 2 LTE
Code: LGL64VL
LG Stylo™5
Code: LGL722DL
LG Stylo™ 2 LTE
Code: LGL81AL
LG Stylo™ 2 LTE
Code: LGL82VL
LG Stylo™ 3
Code: LGL83BL
LG Stylo™ 3
Code: LGL84VL
LG REBEL™ 4 LTE
Code: LML211BL
LG REBEL™ 4 LTE
Code: LML212VL
LG Premier™ Pro LTE
Code: LML413DL
LG Premier Pro LTE
Code: LML414DL
LG Stylo™ 4
Code: LML713DL
Moto e5
Code: MTXT1920DL
Moto G6
Code: MTXT1925DL
Moto g7 OPTIMO
Code: MTXT1952DL
Moto g7 OPTIMO MAXX
Code: MTXT1955DL
Moto E6
Code: MTXT2005DL
Moto G Power
Code: MTXT2041DL
Moto e
Code: MTXT2052DL
Moto g Play
Code: MTXT2093DL
Moto G Stylus
Code: MTXT2115DL
Moto g Stylus 5g
Code: MTXT2131DL
Motorola Moto G Pure
Code: MTXT2163DL
Motorola Moto g Power
Code: MTXT2165DL
Motorola Moto g stylus
Code: MTXT2211DL
Motorola moto g 5G (2022)
Code: MTXT2213DL
Motorola moto g stylus 5G
Code: MTXT2215DL
Motorola Moto g Play 2023
Code: MTXT2271DL
Motorola Moto g Power
Code: MTXT2311DL
Moto g Stylus 2023
Code: MTXT2317DL
Moto Edge
Code: MTXT2405V
Moto g Play 2024
Code: MTXT2413V
Moto g Power 2024
Code: MTXT2415V
Motorola Moto g 5G
Code: MTXT2417DG
Moto g stylus 5g 2024
Code: MTXT2419V
Moto Razr 2024
Code: MTXT2453V
Moto E
Code: MTXT830C
Nokia G300
Code: NKN1374DL
Nokia 2760 Flip
Code: NKN139DL
Nokia C200
Code: NKN150DL
Nokia C200
Code: NKN151DL
Nokia C100
Code: NKN152DL
Nokia G400 5G
Code: NKN1530DL
Nokia C300
Code: NKN155DL
Nokia C110
Code: NKN156DL
HMD VIBE
Code: NKN159V
Reliance Orbic Journey V
Code: RERC2200L
Reliance Orbic Maui+
Code: RERC545L
Orbic Joy 2
Code: RERC656V
Samsung Galaxy Z Flip3 5G
Code: SAF711U1
Samsung Galaxy Z Flip5
Code: SAF731U1
Samsung Galaxy Z Fold3 5G
Code: SAF926U1
Samsung Galaxy S20
Code: SAG981U1
Samsung Galaxy S20+
Code: SAG986U1
Samsung Galaxy S20 Ultra
Code: SAG988U1
Samsung Galaxy S21 FE 5G
Code: SAG990U1
Samsung Galaxy A10e
Code: SAS102DL
Samsung Galaxy A01
Code: SAS111DL
Samsung A11
Code: SAS115DL
Samsung Galaxy Luna
Code: SAS120VL
Samsung Galaxy A02s
Code: SAS124DL
Galaxy A12
Code: SAS127DL
Samsung Galaxy A03s
Code: SAS134DL
Samsung Galaxy A03s 2023 S135DL
Code: SAS135DL
Samsung Galaxy A13 5G
Code: SAS136DL
Samsung Galaxy A14 5G
Code: SAS146VL
Samsung Galaxy A15 5G
Code: SAS156V
Samsung Galaxy A20
Code: SAS205DL
Samsung A21
Code: SAS215DL
Samsung Galaxy A23 5G
Code: SAS236DL
Samsung Samsung Galaxy A23 5G
Code: SAS237VL
Samsung Galaxy A25 5G
Code: SAS256VL
Samsung Galaxy J2
Code: SAS260DL
Samsung Galaxy Sky
Code: SAS320VL
Galaxy A32 5G
Code: SAS326DL
Samsung Galaxy J3 Luna Pro
Code: SAS327VL
Samsung Galaxy J7 Sky Pro
Code: SAS337TL
Galaxy A35 5G
Code: SAS356V
Samsung Galaxy J3 Orbit
Code: SAS357BL
Samsung Galaxy J3 Orbit
Code: SAS367VL
Galaxy A42
Code: SAS426DL
Samsung Galaxy A50
Code: SAS506DL
Samsung A51
Code: SAS515DL
Samsung Galaxy A53 5G
Code: SAS536DL
Samsung Galaxy A54 5G
Code: SAS546VL
Samsung Galaxy On5
Code: SAS550TL
Samsung Galaxy S23 FE
Code: SAS711U1
Samsung Galaxy Proclaim™
Code: SAS720C
Samsung Galaxy J7 Sky Pro
Code: SAS727VL
Samsung Galaxy J7 Sky Pro
Code: SAS737TL
Samsung Galaxy Centura™
Code: SAS738C
Samsung Galaxy J7 Crown
Code: SAS757BL
Samsung Galaxy Ace™ Style
Code: SAS765C
Samsung Galaxy Stardust™
Code: SAS766C
Samsung Galaxy J7 Crown
Code: SAS767VL
Samsung Galaxy J1™
Code: SAS777C
Samsung Galaxy Core Prime™
Code: SAS820L
Samsung Galaxy S22 5G
Code: SAS901U1
Samsung Galaxy S®5
Code: SAS902L
Samsung Galaxy S® 5
Code: SAS903VL
Samsung Galaxy S6
Code: SAS906L
Samsung Galaxy S22+ 5G
Code: SAS906U1
Samsung Galaxy S6
Code: SAS907VL
Samsung Galaxy S22 Ultra
Code: SAS908U1
Samsung Galaxy Grand Prime™
Code: SAS920C
Samsung GALAXY GRAND Prime™
Code: SAS920L
Samsung Galaxy S®4
Code: SAS970L
Samsung Galaxy E5™
Code: SAS978L
Soporte General para Android
Soporte General para Apple iOS
Soporte General para Samsung
iPhone 5S
Code: TFAPI5SC
iPhone 6
Code: TFAPI6C
iPhone 6 Plus
Code: TFAPI6PC
iPhone 6S
Code: TFAPI6SC
iPhone 6S Plus
Code: TFAPI6SPC
iPhone 7
Code: TFAPI7C
iPhone 7 Plus
Code: TFAPI7PC
iPhone SE
Code: TFAPISEC
iPhone X
Code: TFAPIXC
iPhone XR
Code: TFAPIXRC
iPhone XS
Code: TFAPIXSC
iPhone XS Max
Code: TFAPIXSMC
U452TL
Code: UXU452TL
U504TL
Code: UXU504TL
U505TL
Code: UXU505TL
Unimax MaxPatriot
Code: UXU671C
ZTE Cymbal-G LTE
Code: ZEZ232TL
ZEZ233VL
Code: ZEZ233VL
ZTE Cymbal™ T LTE®
Code: ZEZ353VL
ZTE ZFIVE® G LTE
Code: ZEZ557BL
ZTE ZFIVE® C LTE
Code: ZEZ558VL
BLADE™ T2 LTE
Code: ZEZ559DL
Sirius
Code: ZEZ610DL
ZTE Whirl™
Code: ZEZ660G
ZTE Valet™
Code: ZEZ665C
ZTE Whirl™ 2
Code: ZEZ667G
ZTE Citrine® LTE™
Code: ZEZ716BL
ZTE Citrine® LTE™
Code: ZEZ717VL
ZTE Jasper™ LTE®
Code: ZEZ718TL
ZTE ZMAX® ONE LTE
Code: ZEZ719DL
ZTE Zephyr™
Code: ZEZ752C
ZTE Paragon™
Code: ZEZ753G
ZTE Midnight™
Code: ZEZ768G
ZTE Scend™
Code: ZEZ791G
ZTE Atrium™
Code: ZEZ793C
ZTE Quartz™
Code: ZEZ797C
ZTE Majesty™ PRO LTE®
Code: ZEZ798BL
ZTE Majesty™ PRO LTE®
Code: ZEZ799VL
ZTE AllStar™ LTE
Code: ZEZ818L
ZTE Stratos™ LTE
Code: ZEZ819L
ZTE ZFIVE 2 LTE
Code: ZEZ836BL
ZTE ZFIVE™ 2 LTE®
Code: ZEZ837VL
ZTE ZFIVE L LTE™
Code: ZEZ861BL
ZTE ZFIVE™ L LTE®
Code: ZEZ862VL
ZTE Majesty® ProPlus LTE
Code: ZEZ899VL
ZTE ZMAX GRAND™ LTE®
Code: ZEZ916BL
ZTE ZMAX™ Champ
Code: ZEZ917VL
ZTE Lever LTE™
Code: ZEZ936L
ZTE ZMax™ 2
Code: ZEZ955L
ZTE Max® Duo LTE™
Code: ZEZ962BL
ZTE Max® Duo LTE™
Code: ZEZ963VL